Safari
All travellers to mainland Tanzania and Zanzibar require a passport. Some will also need a visa, the specific requirements of which vary according to nationality. Proof of exit from the country may be required on arrival in Tanzania, and entry and exit fees also apply.
Tanzanian E-visa online: https://visa.immigration.go.tz/
When traveling toTanzania, it is advisable to be vaccinated against certain diseases to ensure your health and safety. The main vaccinations required are against yellow fever, typhoid, Hepatitis A, Hepatitis B and rabies.
Tanzania’s safari seasons are generally divided into three categories: high season, low season and shoulder season (or mid-season). Here is a brief description of each season:
High season: June to October
Low season: April, May and November
Mid-season: January to March and December
High season: Tanzania’s high season runs from June to October. This is the most popular time for safaris, due to the favorable weather conditions and the great wildebeest migration in the Serengeti. Accommodation and safari rates are generally higher during this period due to high demand.
Low season: The low season in Tanzania is generally between April and May, as well as in November. During this period, rainfall can be more frequent, but the landscapes are lush and the national parks are less frequented. Prices for accommodation and safaris are often lower during this period.
Middle season: Tanzania’s shoulder season lies between the high and low seasons. It covers the months of January to March and November to December. During this period, weather conditions may vary, but the national parks are generally less crowded than in high season. Rates may be more affordable than in high season.
It’s important to note that weather conditions can vary from year to year. The seasons can also have an impact on the flora and fauna you can observe on your safari.
When setting off on safari, it’s important to prepare your equipment carefully to ensure comfort and safety. It is essential to bring :
Many languages are spoken in Tanzania, thanks to the country’s great cultural diversity. There are no fewer than 120 different ethnic languages! Swahili is the national language, used in administration. English is also an official language in Tanzania.
Tanzania’s official currency is the Tanzanian shilling. The Tanzanian shilling is subdivided into 100 cents.
Safari
In addition to organizing tours, Tasemango Safari Adventures serves as a distributor and supplier to companies involved in travel and tourism. When we refer to suppliers to the travel and tourism industry, we include DMCs (destination management organizations), hotels, activity providers, tour operators, accommodation organizers, transport providers, etc. When we use the term “reservation”, we are referring to any purchase of a good or service made on our website. When Tasemango Safari Adventures sends written confirmation to the e-mail address provided by the customer, reservations are considered final.
It is important for you, the consumer, to ensure that the confirmation corresponds to your order, as it acts as a contract. Any comments should be made immediately. Payment implies acceptance of these conditions. Tasemango Safari Adventures advises customers to print out the confirmation and take it with them on their vacation. Reservations with Tasemango Safari Adventures can only be made by people aged 18 or over. There may be a higher age limit set by some product owners, suppliers or partners. If this is the case, they will let you know when you place your order.
Price
:
For families traveling with children, we adapt the quote according to age. Children over the age of 12 are considered adults for Lodge accommodation from the start of the stay. For park rates, the adult price applies from the age of 16. A child rate is available for children aged 5 to 15.
Rates shown on our website are per person and are based on an occupancy of two passengers, unless otherwise stated. Fees for visas, insurance, optional excursions, departure or security taxes and personal expenses are not included in the posted rates, unless otherwise indicated.
Our standard rates do not include discounts for children or supplements for Easter, Christmas or New Year.
We’ll clarify these points in our proposals if necessary. It is important to note that all prices are subject to change and obvious errors. What’s more, our offers are valid for a maximum of two weeks.
Payment
:
The customer must make an initial payment corresponding to 50% of the total price of the trip at the time of conclusion of the contract, before confirmation from TSA. This amount must cover the full cost of the flights booked.
The remaining balance must be paid to TSA no later than 60 days before the departure date.
For bookings made less than 60 days before departure, the full amount of the invoice must be paid on conclusion of the contract.
If the payment conditions are not met, TSA reserves the right to cancel the trip and charge administration and cancellation fees.
Change and cancellation fees :
When you modify or cancel your reservation, please note that additional charges will be applied in addition to the handling fees mentioned below. Here are the specific conditions:
Please note that the date of receipt of your request for modification or cancellation by TSA during normal business hours will be taken into account in determining the date of cancellation or modification.
If this date falls on a Saturday, Sunday or public holiday, the next working day will be considered the reference date. These rules also apply to communications by e-mail, via our website, by telephone answering machine or by other electronic means.
Application fee
:
In addition to the cancellation fee, a handling fee will be charged if the trip is modified or cancelled.
Changes to bookings, such as name changes, the appointment of a replacement traveller, changes to travel dates, ancillary services, destination or place of departure, will incur a handling fee of CHF 95.00 / 98 Euros per person, with a maximum of CHF 190.00 / 198 Euros per booking. These fees also apply in the event of trip cancellation.
Modifications and changes to bookings made within the cancellation deadlines specified in the cancellation charges section are considered as a cancellation followed by a new booking. If the booking modification or change generates only minimal costs, only these costs will be invoiced.
Billing
:
Once your reservation has been confirmed, you will receive an invoice detailing your booking details. A deposit of 50% of the total cost of the trip is required and must be paid as soon as possible. The remaining balance must be paid no later than 60 days before departure.
If you have any questions or complaints regarding your booking before departure, please contact us by e-mail at
If you have any complaints about a product owner/supplier/partner during your trip, be sure to file your complaint immediately and officially with the relevant product owner/supplier/partner and be sure to receive written confirmation before leaving/checking out.
If you have any further questions or complaints about your booking or the product itself, you can contact us on your return home, no later than 30 days after the event. Indicate your booking reference and/or provide all relevant information in writing.
In any case, please contact us to communicate directly on any subject. You can reach us by e-mail: in**@ta*********.com
Travel condition
:
Due to the specific nature of our trips, we have adapted conditions concerning payment and cancellation fees. The details of each day are presented in depth to give you a clear picture of the activities planned during your trip.
However, it is important to note that certain factors beyond our control may influence the progress of the trip, such as schedule changes, damaged roads, adverse weather conditions or equipment problems. If necessary, we expressly reserve the right to make changes, either in advance or on site, to the itinerary, timetable, hotel nights, transport or excursions. In such circumstances, rest assured that we will do our utmost to maintain the quality and essence of the trip as much as possible. Additional costs arising from unforeseen circumstances may be charged to participants.
If one of the proposed accommodations does not meet your expectations, we undertake to provide you with equivalent accommodation. Please note that we cannot be held responsible for excursions not booked through Tasemango Safari Adventures. Our quotations are based on local taxes and levies in force at the time of booking. If these taxes and levies change between the time of the quotation and your departure, we reserve the right to charge you for them.
The tour will not allow entry to anyone obviously under the influence of alcohol or drugs, and there will be no right to a refund. The activity or bus may be stopped for customers clearly under the influence of alcohol or drugs. They will then be taken back to the pick-up location separately and at their own expense. Visitors are responsible for all costs associated with deliberate damage.
Before traveling, we advise all our customers to make sure they have appropriate insurance coverage.
If what you receive differs from what you booked and confirmed, this is considered a defect. Similarly, if you receive inaccurate or negligent information about the circumstances that normally affect the product you have ordered, this is also considered a defect.
Situations that are not considered defects :
Although we make every effort to ensure availability and accuracy, errors may occur. If we are informed of such situations within three working days of your booking, we will notify you and cancel your booking with a full refund.
In addition to organizing tours, Tasemango Safari Adventures serves as a distributor and supplier to companies involved in travel and tourism. When we refer to suppliers to the travel and tourism industry, we include DMCs (destination management organizations), hotels, activity providers, tour operators, accommodation organizers, transport providers, etc. When we use the term “reservation”, we are referring to any purchase of a good or service made on one of our websites or at a location near you that is a member of the Tasemango Safari Adventures network. When Tasemango Safari Adventures sends written confirmation to the e-mail address provided by the customer, reservations are considered final.
It is crucial that you, the consumer, ensure that the confirmation corresponds to your order, as it acts as a contract. Any comments should be made immediately. Payment implies acceptance of these conditions. Tasemango Safari Adventures advises customers to print out the confirmation and take it with them on their vacation. Reservations with Tasemango Safari Adventures can only be made by people aged 18 or over. There may be a higher age limit set by some product owners, suppliers or partners; if this is the case, they will let you know when you place your order.
The agreed terms of payment apply. Generally, when a reservation is made, a deposit is paid. The type of safari and accommodation determines the amount of the deposit. The deposit for Lodge Safaris is 50% of the total cost. The deposit must be paid at the time of booking. There is no refund for the deposit.
At the start of the safari, the remaining balance must be paid in cash. Customers must reimburse Tasemango Safari Adventures’ management fees (often between 5% and 8%) if payment by credit card is preferred.
The tour will not allow entry to anyone obviously under the influence of alcohol or drugs, and there will be no right to a refund. The activity or bus may be stopped for customers clearly under the influence of alcohol or drugs. They will then be taken back to the pick-up location separately and at their own expense. Visitors are responsible for all costs associated with deliberate damage.
Right of cancellation” or “right to make changes” of suppliers, partners, operators, etc.
We reserve the right to cancel or modify orders due to unforeseen circumstances beyond our control or the control of the owners of the products (suppliers/partners), such as bad weather, breakdowns, labor disputes and the like (force majeure).
The event organizers will promptly notify the consumer if such a cancellation or significant change occurs. Once the product owner/supplier/partner has informed Tasemango Safari Adventures, if the consumer is unable to immediately accept the proposed alternatives, they will be granted a full refund.
Our company is officially registered with the Tanzanian and Swiss authorities.
We are fully licensed to operate safaris with our customers.
Before traveling, we advise all our customers to make sure they have appropriate insurance coverage.
When what you get differs from what you have booked and what has been confirmed, this is considered a defect.
Another defect is when you receive inaccurate or negligent information about circumstances that usually affect the product you have ordered.
The following situations are not considered defects:
Despite our best efforts to ensure availability and accuracy, errors may still occur. When such cases are brought to our attention, we will endeavour to inform you within three working days of the date on which your reservation was made. Your booking can be cancelled by us with a full return of your payment.
Our website is subject to change and error without notice. The information provided is subject to change after publication. We cannot accept responsibility for clerical errors.
In the event that a tour must be cancelled in whole or in part due to an accident or damage (death and/or other personal injury), Tasemango Safari Adventures will not be held liable so long as we or our suppliers are not at fault.
If you have any further questions or complaints regarding your booking prior to departure, please contact us by e-mail at
in**@ta************************.com
If you have any complaints about a product owner/supplier/partner during your trip, be sure to file your complaint immediately and officially with the relevant product owner/supplier/partner and be sure to receive written confirmation before leaving/checking out.
If you have any further questions or complaints about your booking or the product itself, you can contact us on your return home, no later than 30 days after the event. Indicate your booking reference and/or provide all relevant information in writing.
In any case, please contact us to communicate directly on any subject. You can reach us by e-mail: in**@ta***********************.com
Tasemango Safari Adventures is based in Tanzania and specializes in safaris, beach exploration and Kilimanjaro ascents.
